Ready to Transform Your AI Initiatives ?
The telecom industry faces high customer expectations, complex service management, and operational challenges. DXwand’s AI solutions help telecom providers automate customer interactions, optimize network performance, and deliver smarter service recommendations, ensuring higher efficiency, reduced costs, and enhanced user experience.
ORXTRA Empowers Telecom Operators
AI-Powered Customer Service Assistants
Automate billing inquiries, service activations, troubleshooting, and plan upgrades, reducing customer support wait times.
Smart Bundle & Plan Recommendations
AI agent analyzes customer usage patterns to offer personalized data plans, promotions, and upsell opportunities, improving customer retention.
AI-Driven Telecom Analytics
Extract insights from customer feedback, call records, and network data to optimize services and improve decision-making.
Omni-Channel AI Chatbots & Voice Assistants
Enable AI-driven interactions across WhatsApp, IVR, Webchat, and mobile apps, ensuring seamless customer engagement across channels.
Compliance & KYC
Automate clients onboarding with AI agents to stay compliant while offering a delightful experience
AI-Powered Maintenance
Help maintenance staff find relevant knowledge during an outage, troubleshoot and fix immediately with AI agents help
Watch ORXTRA AI Agent In Action
In This Demo
Full Resolution & Automated Troubleshooting
ORXTRA AI Agent automatically extracts scoring criteria,, helps you manage it and scores all proposals automatically in details.
Personalized Connected Experience
ORXTRA AI Agent fully connected with all systems and only has a knowledge-base, like any agent, it autonomously decides based on this user case what to do and keeps engaging to validate to resolve
In This Demo
Generative Customer Service Insights
ORXTRA helps managers to know instantly all insights about this customers interactions with just any question
Dynamic Generation of Queries & Charts
ORXTRA AI Agent fully capable of automatic generation or queries and charts that answers the staff question
In This Demo